Shipping & Returns

IMPORTANT NOTICE: All DVDs were discontinued on December 1st, 2023. All titles will still be available in digital video format. Use the Digital Download category menus to find and order the video programs you want.

Shipping Basics

We only charge you approximately what it costs us to ship your DVDs, and we don't charge extra handling fees or inflate the shipping rates.

Radio Carbon Art ships DVDs using the United States Postal Service to most any address in the world. Contact us if you have any questions about shipping to your location.

To see your shipping choices and actual rates, add an item (s) to your cart and then begin the check out process. At Step 2, the webstore will show you your shipping choices and costs. Click the Radio Button next to the shipping method you want, and proceed with check out, or use your back button to continue browsing or shopping.

U.S. Shipping Rates

The most inexpensive choice for shipping 1-3 DVDs is First Class Mail which features 2-5 business day delivery depending on how close you live to us in Pennsylvania. First Class rates start at about $4.75 for 1 DVD, and about $5.95 for up to 3 DVDs to anywhere in the U.S. Four or more DVDs must ship via Priority Mail.

For shipping in the U.S., its territories and APO addresses, we recommend you select Priority Mail service for fast inexpensive 2-3 business day delivery in the continental U.S.. 1-3 DVDs ship with the Priority Flat Rate for $7.95. 4-5 DVDs ship for about $12.50, depending how far the package is going and how heavy it is. Shipping times are a bit longer for APO's and territories.

If you need your DVDs really fast, choose Express Mail service which is 1 business day/overnight delivery, it is expensive at $18.95 for up to 5 DVDs, but offers you the fastest service. We do not ship everyday, so it is best to call us to confirm that we can send your DVDs overnight for you.

International Shipping Rates

All international packages are shipped by U.S. International Air Mail or with International Priority Mail. 1-3 DVDs ship to Europe, Australia and Asia from $24.50usd, and 4-5 DVDs ship for about $34.50usd to $37.00usd, prices depending how far the package is going and how heavy it is.

Delivery takes an average of 1-2 weeks to most locations in the world. However, times can vary widely depending on your country's customs, weather, political climate or other such factors.

If you need your DVDs in a week or less, you can select US Priority Mail International or Express Mail. These services are expensive, from $20.00 to $50.00 or more, but delivery is fast and very reliable.

Customers are responsible for any tariffs or customs fees, though this is not usually a problem as the DVDs have a low declared value.

You can also order from our many Dealers worldwide.

Lost or Missing Shipments

If you have not received your order after a reasonable time, please read the information on our Returns page. Any lost packages will be replaced at no charge. You can be refunded as well.

General Shipping Weights

Please also note that the shipping rates for the DVDs we sell are weight-based. All weights will be rounded up to the next full pound. We try not to over charge you for shipping when ever possible.